COMPUTER, SERVER, AND NETWORK REMOTE SUPPORT
Contact us for immediate support:
For remote support, you will need to provide us with temporary or permanent access to your computer, see options below
OPTION 1 - TEMPORARY
Requires user to be present at workstation to enter login information and reconnecting to workstations after system reboots.
After session ends remote access by technician is terminated.
Best for one time support instance.
OPTION 2 - UNATTENDED - RECOMMENDED
Does NOT require user be present, session will automatically reconnect after reboots.
After session ends, technician can remotely initiate support at any time.
Best for ongoing support of servers, after hours support, standby emergency support of servers and workstations.
Download one of the silent installation unattended Remote Clients...
WARNING: By design the above files are silent installers with minimal to no installation prompts, so only click on download link if you are sure you want to install Unattended Support software on the corresponding server / computer.
If you accidentally install the above software, please see this article to block or remove Unattended Access (link), or contact us (570-267-4671) and we will remove software immediately.